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Thoughts on Working from the Drugstore

The drugstore in my neighborhood has a deliberate policy of wasting every customer’s time. If you arrive to pick up a prescription, you’ll wait a minimum of 20 minutes, guaranteed. It doesn’t matter if you’re just getting a refill. It doesn’t matter if your doctor’s office has called in your prescription. It doesn’t matter if…

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Hard Work and More Work

I’m not usually a baseball fan, but I enjoyed reading about Tony Gwynn’s commitment to success. “They just feel like stuff is supposed to happen to them,” he said. “They’re not going to have to work for it. And that bugs me because I know how hard I had to work to get where I…

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The Crunch

You've been here before. The weeks and months have gone by, and now you find yourself at the point where something big is due. The deadline you've been ignoring is now staring you in the face.

Sup, the deadline says. Did you forget about me?

You didn't forget, of course. But you didn't entirely take it seriously either. It was hiding out in the background, and now the background has planted itself directly in front of your desk.

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Worth It All

Sometimes it’s hard to know if it’s all worth it. You’re out in the woodshed, slaving away on this thing you love, night and day. But does anyone else care?Will anyone else care? At times, you may be tempted to pack it in. You’d like to return to normal, to the way things were before…

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Leading a Horse to Water

There's an old story about a salesperson who was disappointed in losing an important sale.

He talked with the boss about why it didn't work out. "I guess," he said, "It just proves you can lead a horse to water, but you can't make him drink."

"Maybe," said the boss, "But let me give you some advice: your job is not to make him drink. It's to make him thirsty."

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Small Things Can Keep Us from Big Things

Lately I've felt that I'm doing well at the small things, but failing to plan for more involved work. It's not that the small things are inconsequential—or so I tell myself. If you also struggle with doing small things well but neglecting the bigger picture, it's time to take action. The only way to break the pattern is to force ourselves to look ahead and answer the question:

What, exactly, am I trying to build here?

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Life In the Tower, Somaliland Edition

Many thanks to everyone who has been reading or supporting the launch of The Tower, my new manifesto. If you missed it on Tuesday, you can pick up your free copy in a range of formats. I also want to thank my long-time friend and colleague Reese Spykerman, specialist in branding and magic, for her great work on the design. Reese truly raised her game on this one as we worked on telling a story through words and images.

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