Live from Heathrow Terminal 5: Knowing Your Audience, and a Quick Survey
Greetings from the colossal series of structures known as Heathrow Airport, 45 minutes from central London on the underground. When the new Terminal 5 opened a while back, it was a huge mess. Thousands of travelers were stranded, the computers failed, and luggage had to be driven to Italy on a truck.
Many months later, Terminal 5 is quite nice. While I’m sure there’s a lesson somewhere in that, at the moment I’m just happy to be traveling again.
After avoiding the U.K. for at least two years due to the drop of the dollar, I’ve returned on a quick stopover between Washington, D.C. and Port Louis, Mauritius. I turned my 7 hours of transit into 31 by moving my onward flight back a day, and then used the extra day to stay with Naomi, Jamie, and Jack Dunford – otherwise known as ittybiz.