behind-the-scenes : The Art of Non-Conformity

Work

The Magic Happens Backstage

Walking into the briefing room for our volunteers, talking with the crew running the stage lights, supervising the branding to make sure everything was consistent—that's when I felt most at home. The rehearsal is the best part. The real magic happens backstage.

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Gratitude

Opening Night

I read a good story in this book about Wolfgang Puck instructing his staff to treat every customer interaction as if it was the first and only chance they had to make a good impression. The concept was: “Every night is opening night.”