8-Hour Flight Delay, Good vs. Great Work, etc.

Greetings again from Bangkok, where I'm approaching the end of my latest trip around various parts of the Asia-Pacific side of the world. Coming out of the Maldives the other night, I got stuck for eight hours. Eight hours! Here's the lesson from that experience: no eight-hour airport delay is ever announced as being eight hours. It's always two hours, then one hour, then another hour, and so on—giving you false hope while sitting on hard metal chairs all through the night ...

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